Your Privacy at 7000bit — Our Full Commitment

1. Information We Collect

1.1 Registration Data

When you create an account with 7000bit, we collect the following personal information: your full legal name, date of birth, residential address in Bangladesh, email address, and the mobile number associated with your chosen payment method (bKash, Nagad, Rocket, or Upay). This information is required to create and verify your account identity and cannot be omitted at registration.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request copies of government-issued identification documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address and proof of ownership of the payment method used for deposits. KYC documents are processed by our secure verification system and are not stored beyond the period required for compliance purposes.

1.3 Financial Transaction Data

We record details of all financial transactions conducted through your 7000bit account, including deposit amounts, withdrawal requests, transaction reference numbers associated with bKash, Nagad, Rocket, or Upay payments, and the timestamps of all financial activity. This data is held for regulatory compliance and dispute resolution purposes.

1.4 Gameplay and Betting Activity

We collect records of your betting activity, game session history, wagering amounts, win and loss outcomes, and bonus usage on the 7000bit platform. This data is used for account management, responsible gaming monitoring, bonus eligibility assessment, and fraud detection. Gameplay data is not shared with third parties for marketing purposes.

1.5 Device and Technical Data

When you access 7000bit, our systems automatically collect certain technical information including your IP address, browser type and version, device type, operating system, screen resolution, referring URL, and session duration. This technical data helps us deliver a consistent, optimised experience and supports our security monitoring systems.

1.6 Communications Data

If you contact our support team via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and the nature of the enquiry. These records are used for quality assurance, dispute resolution, and ongoing training purposes.

2. How We Use Your Data

2.1 Account Management and Service Delivery

The primary use of your personal data is to operate and manage your 7000bit account. This includes processing your registration, verifying your identity, handling deposits and withdrawals via bKash, Nagad, Rocket, and Upay, crediting bonuses, resolving disputes, and providing customer support. Without this data, we cannot provide our Services.

2.2 Regulatory Compliance and Legal Obligations

7000bit processes certain personal data to comply with applicable legal and regulatory requirements. This includes anti-money laundering (AML) checks, know-your-customer (KYC) obligations, age verification to confirm the 18+ requirement, and reporting obligations where required by applicable law. 18+

2.3 Fraud Detection and Platform Security

We use technical and gameplay data to monitor for fraudulent activity, collusion, duplicate accounts, unauthorised access attempts, and the use of automated bots or scripts. Where suspicious activity is detected, your account may be suspended pending investigation. Security monitoring is a legitimate interest that 7000bit maintains to protect all players on the platform.

2.4 Responsible Gaming Monitoring

Gameplay and financial data is used to monitor player behaviour for indicators of problem gambling. This includes tracking deposit frequency, session lengths, and changes in betting patterns. Where indicators of risk are identified, our responsible gaming team may reach out proactively. This processing is carried out in the interest of player welfare.

2.5 Marketing and Promotional Communications

With your consent, 7000bit may use your contact information to send you information about relevant promotions, seasonal bonuses (such as Eid, Pohela Boishakh, BPL season, and T20 World Cup offers), and platform updates. You may withdraw your marketing consent at any time via account settings or by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform.

2.6 Platform Improvement and Analytics

Aggregated and anonymised technical and gameplay data may be used internally to analyse platform performance, improve user experience, and develop new features. This data is not attributable to individual players and is used solely for internal product development purposes.

3. Data Sharing & Third Parties

3.1 Essential Service Providers

7000bit shares personal data with a limited number of third-party service providers who are essential to delivering our Services. These include payment processing partners (bKash, Nagad, Rocket, Upay), KYC and identity verification providers, game technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), and cloud infrastructure and hosting services. All third-party partners are bound by strict data processing agreements and are not permitted to use your data for their own purposes.

3.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. 7000bit will only provide the minimum information necessary to comply with any such requirement.

3.3 No Sale of Personal Data

7000bit does not and will not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is an asset held in trust; it exists to serve the delivery of our Services to you, not as a commodity.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving 7000bit, personal data held by the platform may form part of the transferred assets. In such circumstances, we will notify affected players and ensure that any incoming entity is bound by privacy obligations no less protective than those stated in this Policy.

4. Cookies & Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 7000bit uses cookies and similar tracking technologies to maintain session state, remember your preferences, deliver a personalised experience, and support security monitoring. Cookies do not give us access to your device beyond the information they contain.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These maintain your login session and enable core features. They cannot be disabled without disrupting platform functionality.
• Preference Cookies: Store your settings and preferences (such as language and display options) so they persist across sessions.
• Analytics Cookies: Collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve platform performance.
• Security Cookies: Support fraud detection and identity verification processes by tracking unusual access patterns or login anomalies.

4.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging into your 7000bit account and using core platform features. Instructions for managing cookies are available in the help documentation of all major browsers.

5. Data Security Measures

7000bit employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL (Secure Socket Layer) encryption on all data in transit between your device and our servers;
• Encrypted storage of sensitive data at rest, including financial records and KYC documents;
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a documented business need;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Real-time intrusion detection and anomaly monitoring systems;
• Secure backup protocols with regular integrity verification;
• Staff training on data protection obligations and incident response procedures.

Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that poses a risk to your rights, 7000bit will notify affected players and take immediate remediation steps in accordance with applicable obligations.

6. Data Retention Policy

7000bit retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law and regulation. The following retention periods apply as general guidance:

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated analytical purposes.

7. Your Privacy Rights

As a player on 7000bit, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or at support@7000bit (plain text — not a link). We will respond to all verified requests within 30 days Bangladesh Standard Time (BST, UTC+6).

• Right of Access: You may request a copy of all personal data that 7000bit holds about you. We will provide this in a clear, structured format.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Updates are subject to re-verification where appropriate.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal and regulatory retention obligations.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your data — for example, while a correction request is being assessed.
• Right to Data Portability: You may request that data you have provided to 7000bit be returned to you in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. We will assess such objections on a case-by-case basis.

Please note that certain rights may be limited where exercising them would conflict with our legal obligations — for example, we cannot erase financial transaction records that we are required to retain under AML regulations.

8. Policy Updates & Contact

8.1 Changes to This Privacy Policy

7000bit reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the updated policy will be published on this page with a revised "Last Updated" date. Where changes significantly affect your rights or how we use your data, we will notify registered players via email or in-platform notification. Continued use of the Services following publication of an updated policy constitutes acceptance of the revised terms.

8.2 Contact for Privacy Matters

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact our Data Support team:

• Email: support@7000bit (plain text — not a clickable link)
• Live Chat: Available 24/7 via the platform — response within 2–5 minutes
• Response Time for Data Requests: Within 30 days of a verified request, Bangladesh Standard Time (UTC+6)

8.3 Children's Privacy

7000bit is strictly an adult platform. 18+ We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe that a minor has registered on the platform, please contact our support team at the address above immediately.